Q: How long does the carpet take to dry?
A: We use a process that enables drying times of approximately 3-4 hours in many cases. This will leave carpets and upholstery touch dry. However, wool carpets will take longer as they absorb more water. You can speed up the process by ensuring good ventilation of the property.
Q: What should I do before you arrive?
A: Please keep the area which is to be cleaned as clear as possible by removing small items such as shoes, toys, small pieces of furniture etc.
Q: How often should I have my carpets cleaned?
A: Most manufacturers recommend that you have your carpets cleaned once every 12-18 months. The important thing to consider is that you clean your carpets before they become heavily soiled.
Q: Can you remove all the stains from my carpet?
A: While we carry specialist stain removers, we cannot guarantee that we will remove all stains. Some stains may have already damaged the carpet fibres and no amount of cleaning will resolve this.
Q: How long will it take to clean my carpets?
A: This does vary and we can advise you on booking the job how long it is likely to take.